SHIPPING & RETURNS
SHIPPING POLICY
We aim to provide a smooth and reliable delivery experience for all our customers across the United Kingdom. Orders are typically processed within 1–3 business days, after which they are carefully packaged and dispatched. Estimated delivery times usually range between 7–15 business days, depending on the item and demand. Once your order has been shipped, you will receive a confirmation email with tracking details so you can follow your delivery every step of the way.
We work with trusted logistics partners to ensure your items arrive safely and in good condition. Please note that delivery times may occasionally vary due to external factors such as high demand or courier delays. If you have any questions regarding your shipment, our support team is always available to assist you promptly.
RETURN & EXCHANGE POLICY
We want you to feel confident with every purchase. If you are not completely satisfied with your order, you may request a return or exchange within 14 days of receiving your item. To be eligible, products must be unused, in their original packaging, and in the same condition as received.
If your item arrives damaged, defective, or incorrect, please contact us as soon as possible so we can resolve the issue quickly. In such cases, we will arrange a replacement or refund at no additional cost. For standard returns, return shipping costs may apply. Our goal is to make the process simple, fair, and transparent, ensuring your peace of mind when shopping with us.